Q&A With Dr Val

 

HOW CAN WE HELP YOU?

WHAT SIZE DO I NEED?

Silent Mammoth and HERO Mammoth come in size small and large. These are based on the distance from the tip of your nose to the back of the nose.
Small is 0.75" (size of a US penny)

Large is 1" (size of a US quarter)
If you want to measure, simply take a ruler and check in profile. You can also simply compare your nose size with a coin in the mirror!

HOW DO I USE SILENT MAMMOTH?

Putting in your new nasal dilator is easy. First, wash your hands! Then grasp by the center section, put the small curves near the tip of your nose, and rotate up and in. It should seat comfortably in the tip of your nose, and settle into the narrow part of your nostrils. If visuals are more your thing, click HERE for a video.

HOW DO I USE HERO MAMMOTH?

HERO's wearable air filtration technology attaches to Silent Mammoth, so put that in first!
Grasp by the bulb on the outside with the flat portion towards your upper lip. Gently "hook" your HERO on to the Silent Mammoth, then adjust your fit by pressing both sides until you get a good seal with no noticeable air flowing through.
Click HERE for a video demo.

ARE THESE REALLY COMFORTABLE?

Yes! Dr Fournier wears her Silent Mammoth/HERO Mammoth under her masks during long overnight shifts, and both of our founders wear Silent Mammoth on long hikes. We forget they're there!

WHAT IF IT DOESN'T WORK FOR ME?

Let us know! We can help you with advice on how to adjust your device, send you a different size, or provide you with a full refund.

ARE THEY WASHABLE/REUSABLE?

Silent Mammoth (the part you put into your nose, to help you breathe better by opening your airways) is washable (hot soapy water) and reusable. We recommend washing it after every use, letting it dry, and then storing it in the tin it comes in.


HERO Mammoth (the filters) last a variable amount of time, depending on use. We recommend replacing it if its visibly soiled, gets wet, or after 8-10 hours of constant use as a sole filter. You could use a UV light between uses, as well-similar to what many do with surgical masks.

PRIVACY POLICY

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

WILL IT HELP WITH ALLERGIES/COVID/BRONCHITIS/ETC?

Any specific questions about medical conditions should be discussed with your physician.
Silent Mammoth does help more air move through the nose, and HERO's filter is a MERV-13 level, which should block particles over 3 microns if used properly. 

 

©2020 by Silent Mammoth.